Novitas, the Medicare Administrative Contractor (MAC) for Jurisdiction H and Jurisdiction L, offers many ways to conduct your Novitas Appeals-related business through Novitasphere, our free, secure Internet portal. When a mistake happens, because let’s face it, we all make mistakes, we encourage providers to utilize all of the Appeals-related functionality offered in Novitasphere!
· Claim Correction
o A fast and easy way to make changes for clerical errors including, but not limited to: date of service, procedure codes, modifiers, and history corrections due to updates in the beneficiary’s record.
· Billed in Error
o Easily identify claims or individual lines of a claim that were billed in error and submit them for a correction with just a few clicks.
· Appeal Requests
o Complete and submit Redetermination and Clerical Error requests for finalized claims.
· Appeal Development Letters
o Quickly view requests for additional documentation needed in order to process pending Redeterminations.
· Appeal Redetermination Notices
o Easily obtain the outcome of your appeal decisions by accessing copies of the Medicare Redetermination Notices.
· Appeal Status - New as of May 2, 2019!
o Obtain information regarding the status and outcome details of Appeals within Novitasphere.
As one dedicated Novitasphere user states: “Novitasphere saves a tremendous amount of time to be able to perform tasks so quickly and accurately. The self-service tools are extremely helpful. Everything you need from start to finish has been added to Novitasphere.” – Ms. Jan
To find Novitasphere enrollment instructions, visit the Novitasphere Portal Center today! For questions, please contact the Novitasphere Help Desk at 1-855-880-8424.
· JL Novitasphere Center
· JH Novitasphere Center