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News & Press: PPMA News

Manage Medicare Appeals Online with Novitasphere

Tuesday, May 7, 2019   (0 Comments)
Posted by: Susan Kramer
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Novitas, the Medicare Administrative Contractor (MAC) for Jurisdiction H and Jurisdiction L, offers many ways to conduct your Novitas Appeals-related business through Novitasphere, our free, secure Internet portal. When a mistake happens, because let’s face it, we all make mistakes, we encourage providers to utilize all of the Appeals-related functionality offered in Novitasphere!


·         Claim Correction

o   A fast and easy way to make changes for clerical errors including, but not limited to: date of service, procedure codes, modifiers, and history corrections due to updates in the beneficiary’s record.

·         Billed in Error    

o   Easily identify claims or individual lines of a claim that were billed in error and submit them for a correction with just a few clicks.

·         Appeal Requests

o   Complete and submit Redetermination and Clerical Error requests for finalized claims.

·         Appeal Development Letters           

o   Quickly view requests for additional documentation needed in order to process pending Redeterminations.

·         Appeal Redetermination Notices     

o   Easily obtain the outcome of your appeal decisions by accessing copies of the Medicare Redetermination Notices.

·         Appeal Status - New as of May 2, 2019!    

o   Obtain information regarding the status and outcome details of Appeals within Novitasphere.

As one dedicated Novitasphere user states: “Novitasphere saves a tremendous amount of time to be able to perform tasks so quickly and accurately.  The self-service tools are extremely helpful.  Everything you need from start to finish has been added to Novitasphere.” – Ms. Jan


To find Novitasphere enrollment instructions, visit the Novitasphere Portal Center today!  For questions, please contact the Novitasphere Help Desk at 1-855-880-8424.

·         JL Novitasphere Center

·         JH Novitasphere Center