Important Changes Coming to Novitasphere Log-In Requirements
Tuesday, September 4, 2018
Posted by: Susan Kramer
Novitas, the Medicare Administrative Contractor (MAC) for Jurisdictions H and L, has announced important changes to Novitasphere, their free internet portal.
The Centers for Medicare & Medicaid Services (CMS) will be implementing a system security change that affects the Novitasphere login requirements for maintaining access.
Effective September 1, 2018, registered users must log into Novitasphere at https://www.novitasphere.com at least once every 30 days to be considered active. This is a change from the current 60-day login requirement.
Any users that do not take this step will be considered inactive, and the Novitasphere role will be removed. After a role is removed, users will be required to re-request the Novitasphere role in EIDM to re-gain access to Novitasphere.
To prepare for this change, all users should ensure that they are meeting the 30-day login requirement prior to September 1, 2018. Then, keep your access active by logging in at least once every 30 days.
We have provided a list of helpful resources and tips for users, available here:
JL users go to https://tinyurl.com/ycfq3jkc
JH users go to https://tinyurl.com/y9nfbq4j
If you need any additional assistance with your login, please contact the dedicated Novitasphere Help Desk at 1-855-880-8424.